Safe, Secure and Speedy Online DBS Processing

A service from Protocol

eSafeguarding Laptop Screenshot

Protocol and the DBS

eSafeguarding has been working with the DBS (since its inception as the Criminal Records Bureau CRB) for over 15 years ensuring children and vulnerable adults are provided with a safe and secure environment.

Over the last ten years we have built our reputation as the custodians of compliance by delivering a comprehensive safeguarding service.

Our dedicated team of Safeguarding Officers have worked tirelessly to ensure that we stay ahead of the ever-changing regulatory framework.

Since December 2012 we have been working with the DBS, which was established under the Protection of Freedoms Act 2012 and merged the functions previously carried out by the CRB and Independent Safeguarding Authority (ISA), in order to develop the eSafeguarding online disclosure service.

Why choose eSafeguarding?

  • Fast

    The eSafeguarding service significantly reduces processing times. Enhanced Disclosures can come back within 24 hours, and 4 out of 5 of our applications are completed within three days.

  • Efficient

    eSafeguarding takes away the administrative burden of DBS processing, freeing up essential resource. You can also integrate DBS data requirements into your own recruitment processes and application forms.

  • Accurate

    eSafeguarding validates data as the information is entered, with applicants being prompted to correct invalid information as they go. No missed fields, no mistakes and no returns.

  • Accessible

    eSafeguarding is available from anywhere with an internet connection, including via tablets and smartphones.

  • Green

    The process is completely online, with no paper or postage involved.

  • Secure

    There are no worries about missing post or delays. Information is sent instantly through our secure web interface.

  • Experienced

    Our expert team of countersignatories are on hand to support you in every way they can.

  • Flexible

    We offer a range of administrative, payment, reporting, integration and customisation options, and if you still want something different then we'd love to talk to you about it.

  • Informative

    Our dashboard allows you to track applications and our email notifications keep you in the loop.

  • Great Value

    Process efficiency was at the heart of eSafeguarding's development, and that's why we can give great savings, including over alternative online providers.


New DBS ID checking guidelines introduced

As part of our commitment to providing a great service to our customers, we’re always making sure we’re up to date with legislation and process changes at the DBS.

Read more